ck999 Terms & Conditions

These terms and conditions ("Terms") serve as the agreement between the ck999 platform and its users. The following terms are used with specific meanings throughout:

"Platform" or "Site"

The ck999 website, mobile interface, and all services provided through this platform are collectively referred to as the "Platform".

"User" or "Member"

Any person who has created an account on ck999 and is using the platform's services is referred to as a "User" or "Member".

"Bonus Funds"

Any promotional credits, free bets, or welcome bonuses granted by ck999 that cannot be withdrawn until specified wagering conditions are met are referred to as "Bonus Funds".

"Wagering Requirement"

The obligation to place bets a set number of times before winnings from a bonus can be withdrawn is called the "Wagering Requirement". At ck999, the wagering requirement applies only to the bonus amount.

The following eligibility requirements and conditions must be met to open an account at ck999:

Age Requirement

Only persons aged 21 or older may create an account and play games on ck999. If an underage person creates an account using a false age, that account will be cancelled and all deposited funds may be forfeited.

One Account Per Person

Each user may operate only one account. If a single person is found to have multiple accounts, all accounts will be closed and bonuses will be forfeited.

Accurate Information

Providing accurate and up-to-date information at the time of registration is mandatory. If any details change, the member must notify the support team immediately. Providing false information will be treated as a violation of the terms.

Identity Verification (KYC)

ck999 may verify a user's identity at any time. Identity documents, proof of address, or payment method details may be requested when a withdrawal is made or as needed. The platform reserves the right to hold withdrawals until the required documents are provided.

• The mobile number and email address provided at registration must be verifiable.
• Operating multiple accounts from the same device or IP address is prohibited.
• Transferring or selling an account is strictly prohibited.

Keeping your ck999 account secure is your own responsibility. You are asked to follow the guidelines below:

Password Protection

Never share your login password with anyone. Use a strong password combining letters, numbers, and special characters. If you become aware of any unauthorised use of your account, notify support immediately.

Account Accountability

All activities carried out from your account — deposits, bets, withdrawals — will be treated as your own actions. ck999 will not be responsible for any loss caused by a third party using your account.

Suspicious Activity

If you notice any unusual or unauthorised activity on your account, notify the support team immediately. The account may be temporarily suspended during investigation.

All financial transactions on ck999 are governed by the following rules:

Deposit Rules

• The minimum deposit amount is ৳100 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, and Upay.
• Account balance will be credited once the deposit request is successfully processed.
• No additional fee is charged for deposits, however your mobile banking provider may apply their own charges.

Withdrawal Rules

• The minimum withdrawal amount is ৳1,000.
• Withdrawals can only be made through the same method used for the deposit.
• Withdrawal processing typically takes between 15 minutes and 2 hours.
• Withdrawals may be held if KYC verification has not been completed.

Applicable Payment Methods

ck999 processes transactions exclusively through Bangladesh's mobile financial services. Rocket is the mobile wallet service of Dutch-Bangla Bank. bKash, Nagad, and Upay are equally accepted.

Rejected Transactions

If a deposit or withdrawal request is rejected due to technical reasons, incorrect information, or suspicion of fraud, the support team will get in touch regarding the procedure for returning the relevant funds.

ck999 provides various promotional offers for its members. All bonuses are governed by the following rules:

Welcome Bonus

New members can receive a bonus of up to 150% on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 gives a ৳1,500 bonus, bringing the total balance to ৳2,500. Alternatively, depositing ৳28,000 gives a ৳20,000 bonus, bringing the total balance to ৳48,000.

Wagering Requirement

Before withdrawing winnings from a bonus, you must wager 15 times the bonus amount. For example, receiving a ৳1,500 bonus means a total of ৳22,500 must be wagered before withdrawal. The wagering requirement applies only to the bonus amount — not the deposit amount.

Bonus Usage Rules

• Each bonus offer has a specific validity period; the bonus will be cancelled once it expires.
• It may not be possible to activate a new bonus while another bonus is active.
• A bonus is only applicable to the account it was issued to.
• Bonuses cannot be transferred or converted to cash.
• Any attempt to earn a bonus by exploiting a technical error will result in the bonus being cancelled.

VIP Program Cashback

ck999's VIP program has 4 tiers: Bronze — up to 0.2% weekly cashback; Silver — up to 0.4% cashback; Gold — up to 0.6% cashback; Platinum — up to 0.8% cashback. Advancement to a higher tier depends on activity on the platform.

All games on ck999 are conducted fairly and transparently. The key rules regarding games are outlined below:

Fair Play Policy

The outcome of all games on ck999 is controlled by a certified Random Number Generator (RNG). This ensures that every game result is completely unbiased and not predetermined. If any user attempts to artificially influence a game's outcome, their account will be closed immediately.

Betting Limits

Different minimum and maximum betting limits apply to different games. These limits are clearly stated in each game's interface.

Technical Errors

If a technical error occurs in any game or transaction, ck999 reserves the right to cancel that game session. In such cases, the wagered amount will be refunded. ck999 is not obligated to honour false winnings arising from technical errors.

Disconnection

If your internet connection is lost during a game, the game may complete automatically. In that case, the game result will stand. When the user reconnects, they will be able to view the game history and result.

The following activities are strictly prohibited on ck999, and violating them may result in account closure as well as legal action:

• Creating or operating multiple accounts.
• Attempting to earn money by strategically exploiting the bonus system ("bonus abuse").
• Using any automated software, bot, or script to operate games.
• Using the platform for money laundering or transactions involving illegal funds.
• Attempting to gain unauthorised access to another user's account.
• Attempting to bypass the platform's security measures.
• Creating an account by providing false or misleading information.
• Assisting an underage person in using the platform.
• Playing games or placing bets on behalf of a third party.

All content on the ck999 platform — logos, brand names, designs, graphics, software, text, and other elements — is protected as ck999's intellectual property.

Permitted Use

Users may use the platform for personal, non-commercial purposes only. No content from the platform may be copied, distributed, or modified for commercial purposes.

Prohibited Use

Creating any false or misleading representation using ck999's logo or brand name is prohibited. Any attempt to reverse engineer or decompile the platform's software is strictly prohibited.

ck999 accepts no liability for the following:

Indirect Damages

ck999 is not liable for any indirect, incidental, or consequential damages arising from use of the platform. This includes: disruption to gameplay due to technical issues, internet connection problems, or failure of third-party payment services.

Third-Party Services

ck999 is not responsible for the operations or failures of third-party payment services such as bKash, Nagad, Rocket, or Upay. These services are governed by their own terms and conditions.

Force Majeure

ck999 will not be liable for service disruptions caused by natural disasters, government directives, cyberattacks, or any other circumstances beyond its control.

Gambling Risk

Financial risk is inherent in online gaming and betting. Only spend on bets what you can afford to lose. ck999 encourages responsible gaming.

ck999 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• If any clause of these terms and conditions is violated.
• If there is suspicion of fraud, deception, or money laundering.
• If the account information is found to be false.
• Failure or non-cooperation in KYC verification.
• If the account remains inactive for an extended period.

Voluntary Account Closure

If you wish to close your account yourself or impose a self-exclusion, please contact the support team. Make sure to withdraw all eligible funds before closing your account.

Associated Accounts

If an account is closed due to a violation of the rules, other related accounts may also be closed automatically.

ck999 takes the privacy of users' personal information very seriously. The platform is secured with SSL encryption.

Data Collection

Information collected during registration and activity — including name, contact details, and transaction history — is used solely for providing services, ensuring security, and meeting legal obligations.

Data Sharing

Personal information is not sold or transferred to any third party without the user's consent. However, information may be provided in response to valid requests from law enforcement agencies.

For more details, please visit our Privacy Policy page.

ck999 reserves the right to revise, modify, or update these terms and conditions at any time. The revised terms will take effect from the moment they are published on the platform.

Notification

Users may be notified of important changes via email or through the platform. Continued use of the platform after any changes implies that you have accepted the new terms and conditions.

Applicable Law

The applicable laws and regulations will be followed in the interpretation and enforcement of these terms and conditions. Any disputes or disagreements will first be attempted to be resolved through discussion.

Last Updated

For any questions or clarifications regarding these terms and conditions, please contact our support team. Support email: [email protected] — assistance is available 24/7 in Bengali and English.